Patient Safety & Quality

How is Hartford HealthCare Rehabilitation Network committed to Top Quality care?

Through ongoing measurement and analysis of key performance metrics to continuously improve.
Our data demonstrates that our patients are reaching their functional goals in fewer visits.
Focus on transitions of care-unique levels of care to provide the right care at the right location at each stage of recovery.
Patient engagement in the rehab process though patient reported outcome measures (ROMS).
Better access with conveniently located facilities across the state.
Integration of cutting edge technology into the rehab process to facilitate best results.
Commitment to continuing education and professional growth and development to provide evidence based and best practice treatment methodologies.
Creating a single standard of care across all regions and divisions.

HHCRN recognizes that our employees are our best asset!
Better engaged clinicians provide better care.
HHCRN has 15 Special Interest Groups (SIG) where clinicians come together to learn new evidence based treatment modalities and strategies.

Give us complete information about your medical history, including any medications you may be taking
Tell us what you need. If you do not understand your care plan, ask questions
Be part of your care. It is important for you to tell us how you want to partner in your care
If you are not satisfied with your care, please tell us how we can improve.
Follow our guidance in helping you get well
Be considerate of the rights of other patients, families and hospital personnel
Give us any insurance information we need to help get your bill paid and fulfill financial obligations to the hospital
For questions or more information about your Rights & Responsibilities, contact the Director of Quality at 860.696.2500.

Express a complaint or grievance by contacting the Director of Quality.

Christy Zarlengo

860.696.2500